Thomas Gillieaux
Activity overview
Latest activity by Thomas Gillieaux-
Thomas Gillieaux created an article, Where and when can meal vouchers be used?
In response to changing eating habits, the use of meal vouchers has evolved to better meet employees' needs. Here's what's changing in Luxembourg from 01/01/2024: - Meal vouchers can be used in re...
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Thomas Gillieaux created an article, How can I change the daily value of meal vouchers I give my employees?
How can I change the daily value of meal vouchers I give my employees? It couldn't be easier! You can change the daily amount of your meal vouchers directly when placing your next order in your ...
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Thomas Gillieaux created an article, When are the vouchers loaded on the cards
The vouchers are loaded onto your employees' Edenred cards according to the loading time specified in your contract. New! The loading deadline no longer takes into account working and non-working d...
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Thomas Gillieaux created an article, Why contactless and mobile payments with the Edenred card are sometimes refused by merchants?
Some shops and supermarkets have decided to no longer accept contactless and mobile payments with the Edenred card. In this case, your employees must insert their card in the terminal to complete t...
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Thomas Gillieaux created an article, Go digital with the Edenred card!
31 December will mark the end of vouchers issued in paper format in Luxembourg. Why and how do you go digital with the Edenred card? It’s very simple. We’ll explain everything you need to know! Wat...
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Thomas Gillieaux created an article, How to order through a social secretariat?
A lot of companies work with a social secretariat for their orders of Edenred products (Edenred Meal or Edenred Gift). Edenred has contacted the most important social secretariats in order to gua...
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Thomas Gillieaux created an article, Which possibilities does my customer webspace offer me?
Through your customer webspace you can (according to the role that is assigned you) use the following functions: Place orders. More information Follow your orders Manage your employees: Add new ...
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Thomas Gillieaux created an article, How do I give others access to my customer webspace?
You can give access to your customer webspace to others and identify them as Representatives. These persons subsequently can log in into your customer webspace with a username and a unique password...
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Thomas Gillieaux created an article, Where can I find my payment request?
The payment request will be sent via e-mail to the contact person that is mentioned in your contract. If you haven't received your payment request - and you can't find it in your junk mail -, you c...
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Thomas Gillieaux created an article, My employee's card is lost or has been stolen
If your employee's card is lost or has been stolen, your employee has to block his card himself online through his personal webspace www.MyEdenred.lu. Next, the card will be unusable. Attention, t...